Our Commitment To You

One of the many benefits of being a patient at Mills Family Clinic is that you have a team of healthcare professionals working behind the scenes, at no additional cost to you, coordinating your care and maintaining an accurate record of your health between specialists, hospitals, pharmacies & your primary care provider. We help you navigate through a complex healthcare system while keeping you safe and healthy. Your primary care provider is the quarterback of your team making sure everyone is on the same page, has the most up-to-date information about your health and is working together with you to reach your healthcare goals.

To schedule an appointment with a medical provider or counselor, call (580) 402-8600. We strive to stay on time, but due to unforeseen circumstances, an appointment may take longer than allotted. You will be informed of any delays. Please notify the front desk if you are still in the waiting room 30 minutes after your scheduled appointment time.

If you cannot keep an appointment, please call within 24 hours of your scheduled appointment time so that we can offer that time to another patient in need of care. If you do not cancel within 24 hours of your appointment time, you will be charged a no-show fee of $30. This fee must be paid in full before your next office visit.Mills Family Clinic may choose not to see those who repeatedly miss appointments or cancel appointments without sufficient notice. Being hospitalized or providing an explanation regarding an emergent event or circumstance beyond your control will not be considered a no-show.